We ship to locations in the U.S.A. only
Spring Shipping Schedule
As weather permits,
USDA Zones 8 and higher begins in Feb to March
USDA Zones 6 & 7 begins in April
USDA Zones 5 and lower begins in May
(Find your USDA Zone on our Plant Hardiness FAQS Page)
With any order, if you have a desired shipping date, please let us know and we will do our best to accomodate you.
*Shipping Rates and Information:
Orders are shipped US Postal Service Priority Mail to locations in the United States.
The minimum shipping charge is $12.00.
If you would like your plants shipped during a specific week, please include a
"Note to Seller" with your order and specify your preferred shipping date.
Sometimes orders arrive on a shipping day and we are able to get them out right away. Most often, you will receive a confirmation e-mail within 24 hours indicating when your order is scheduled to be shipped. Please adjust your spam filters and check your junk mail folder to make sure our message arrives in your inbox. During peak spring shipping season, it may take us a week or two to ship your order and we appreciate your patience. Early season orders will be shipped according to the schedule at the top of this page unless you make a special request for early shipment.
We ship early in the week in order to increase the likelihood that you will receive your plants during the same week they are mailed. In the event of extreme weather conditions, we may delay shipment and will notify you by e-mail. On the day of shipment, you will receive an e-mail with a tracking number. You can expect to receive your plants 2-3 days after the shipment date although delivery may take longer to some locations.
At any time, feel free to check with us about the status of your order.
In some cases, as with some dormant tubers and bulbs, our shopping cart overcharges for shipping. In this situation, we will refund excess shipping charges at the time of shipping when exact charges are known. Our minimum shipping charge is $12.00.
| Shipping Rates: | All Orders Shipped for $12.00 |
| Shipping Rates: | |
From | To | Rate |
$0.01 | $30.00 | $12.00 |
$24.01 | $48.00 | $16.00 |
$48.01 | $72.00 | $25.00 |
$72.01 | $108.00 | $30.00 |
$108.01 | and up | $35.00 |
*Shipping Costs are based on Postal Service Priority Mail rates which provides 2-3 day delivery (equivalent to UPS 2nd Day Air). This allows plants to travel across country by air and arrive at their destination in good condition. We feel that the shipping costs, while not inexpensive, provide good value to customers.
Plant Info:
Our hardy plants are grown in the open or in unheated facilities. Some plants shipped during the winter months or early spring will be in varying degrees of dormancy.
We select the best specimens available to ship. Plants are carefully wrapped to prevent moisture loss during shipping and, in some cases, excess soil is removed. Upon arrival, plants should be unwrapped, watered, if needed, and placed in a sheltered location if you are unable to plant immediately.
Returns/Credits:
We want you to be 100% satisfied with every plant you purchase from Wild Ginger Farm.
Plants: Please inspect your plants upon arrival and notify us within 7 days of receiving your order if you are not satisfied with any part of your order.
Dormant tubers, rhizomes and bulbs: You will receive care instructions with your order which you should follow carefully. If cared for properly and the item fails to break dormancy (this can be very late in the season for some plants!), please let us know and we will discuss your situation with you.
Note: We are sorry but we cannot be responsible for how plants perform in your garden so select your plants carefully based on your garden conditions and climate. Our maximum liability is limited to the original purchase price. Please do not return plants without prior authorization.
Payment:
Paypal provides our online payment system and allows payment by credit card, bank account or Paypal account. You are charged the day the order is placed. If you prefer, you may place your order by phone by calling 503-632-2338 10am - 4pm PST. If we are unavailable, leave your name and number and we will return your call shortly.
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Wild Ginger Farm